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Delivery FAQs

Opening times & deliveries hours....

Rockingham Beach Florist is open for deliveries locally, inter-state and world-wide with the exception of public holidays and Sundays. However, we are open on special occasions and for funerals.

Normal delivery hours for Rockingham Beach Florist are between 9am and 5pm Weekdays, then 9am to 2pm on Saturdays.  Opening hours are 8:30am to 5pm Monday to Friday, then 8:30am to 2pm on Saturdays. See below for delivery FAQs... 

For all special requests please call (+ 61 8) 9527 1245.

More Delivery FAQs:

Ordering from Rockingham Beach Florist is friendly, secure and quick. Rockingham Beach Florist have been expertly delivering beautiful flowers and gifts for over 70 years. Full time drivers as well as preferred reliable courier services guarantee safe and prompt delivery of our flowers and gifts.

Are there any penalties or fees for cancellations?

Cancellation of your order on the delivery day is subject to a cancellation fee of  50% of the total order value. Please note the times referred to above are the actual opening hours of 8.30am - 5.00pm. Cancellation of your order 24hrs before delivery is subject to a $20.00 cancellation fee.

What are Rockingham Beach Florist' normal delivery days and times?

Normal delivery hours for Rockingham Beach Florist are between 9am and 5pm Weekdays, then 9am to 2pm on Saturdays.Opening hours are 8:30am to 5pm Monday to Friday, then 8:30am to 2pm on Saturdays (not including public holidays). However, we are open on special occasions.

What areas do Rockingham Beach Florist deliver to?

Rockingham Beach Florist has a network of affiliates around the world and can deliver to almost anywhere in the world. Please note that products, packaging and or containers may vary in some interstate and or regional areas. Refer to the delivery charges chart for local delivery charges.

Can I order items online for delivery outside of Australia?

We do offer delivery outside of Australia. If you wish to place an order for delivery of an item outside of Australia, please call us at (+ 61 8) 9527 1245 , fax us at (+ 61 8) 9528 3121 or email us and we will gladly assist you.

What is the deadline (cut-off time) for placing an order online to guarantee same-day delivery?

Orders must be placed by 2pm Australian Western Standard Time (AWST) Monday - Friday and by 12am (AWST) on Saturdays to guarantee same day delivery. As Rockingham Beach Florist is closed on public holidays, we will deliver your gift on the next business day. ALL orders placed after 12pm on Saturday and at any time of day on Sunday will be processed on the following Monday morning. Any specific information about your delivery will be forwarded to you at that time.

Can you guarantee a specific time for a delivery?

Rockingham Beach Florist cannot guarantee a specific delivery time. We will make every attempt to fulfil your request but cannot guarantee it. All orders to businesses will be delivered by close of business, given that correct delivery details have been supplied. We can guarantee prompt delivery for funerals.

Do you ring the recipient prior to delivery?

You can request us to call the recipient prior to delivery by putting a note in the "special instructions" field on the order page. Please note, that all deliveries to hospitals are confirmed prior to delivery.

What happens if the recipient is not at home?

If the recipient is not home when the delivery is made the gift will be left at the recipients front or back door, if requested to do so by the sender; or if our experienced couriers deem it safe to do so. Otherwise, a calling card will be left on the recipient's door or in their letterbox asking them to call us to arrange a suitable for re-delivery. Additional charges may apply.

What happens if the delivery details supplied are incorrect?

Firstly, Rockingham Beach Florist will attempt to find the correct address. If the flowers are delivered to the address supplied by the customer and the address is incorrect, then if the flowers are recovered, Rockingham Beach Florist will contact the customer and additional charges may apply for re-delivery.

However, if the flowers are delivered to an incorrect address and are not recovered, Rockingham Beach Florist can not accept any responsibility for such loss. It is the obligation of the customer to supply accurate details at the time of ordering.

Further Information

Please do not hesitate to contact one of our friendly staff members to answer any further queries or concerns you may have.

Phone: (+ 61 8) 9527 1245 or .