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Delivery FAQs

We hope these care tips will educate, inform and inspire you. By following our simple instructions, you will gain extra life and pleasure from your flowers.

Please note a Rockingham Beach Florist Flower Care Guide and sachet of Flower Food are delivered with every order.


Caring for cut flowers:
  • Fill a deep vase with lukewarm water and add the flower food we have provided. Ensure the vase is clean, as bacteria harms flowers.
  • If you run out of the Rockingham Beach Florist Flower Food you can substitute with a teaspoon of lemon juice, sugar, aspirin, or bleach (anything that inhibits the growth of bacteria and feeds the flowers).
  • Take approximately 2cm off all stems, making a slanted cut with a sharp knife or very sharp scissors and remove leaves that will fall below the waterline.
  • Avoid direct sunlight, heat or draughts which can shorten flowers' lives and keep flowers away from fruit.
  • Top up the water regularly, add flower food in proportion and remove faded flowers as they occur.

Caring for arrangements:
  • Mix the Rockingham Beach Florist Flower Food with water and pour into the vase or bowl supplied with the flowers.
  • Remember to protect your furniture by placing something under the arrangement.
  • Never let the oasis (green foam) dry out. Simply add water to the oasis daily and enjoy.

Speciality flower care:

for roses:

  • Scald the bottom of the stem of the roses in boiling water for approximately 30 seconds before placing them in a clean vase of fresh water to which you have added the Flower Food.
  • Refresh the vase and water daily. If roses begin to wilt, re-cut the stems.
  • If you have received your roses while at the office, they can be left in the box with the water vials until you arrive home.

for tropical flowers: (blooms include: Heliconia, Orchids, Anthuriums)

  • A regular misting with a fine spray and a wipe over with a damp cloth will ensure your tropical flowers retain their glossy foliage.

for lilums:

  • To prevent pollen stains, remove stamens by gently pulling them up out of the flower with a tissue.
  • Pollen stains can be brushed off or capture the pollen with cellotape & remove. If pollen gets into the fabric, treat as you would an-oil based stain.

for tulips:

  • Tulips continue to grow after they are cut, stretching towards a light source.
  • Turn your vase occasionally to ensure an even growth of your tulips.
  • Never mix tulips and daffodils as daffodils emit sap which can contaminate the water.
  • Add water regularly - tulips are a thirsty lot!

Ten Tips for healthier plants:
  • When deciding on a location for the plant, consider its preferred light & heat levels. For example, plants that like high humidity (eg: maiden hair ferns) will flourish in a bathroom.
  • Position plants away from strong heat or cold draughts.
  • Water most plants from below and provide good drainage.
  • Most plants prefer to dry out a little between thorough waterings.
  • Feed plants regularly with the appropriate food.
  • Give broad glossy leaves an occasional wipe with a damp cloth.
  • Pruning plants can encourage new growth.
  • Flowering plants kept slightly pot bound will produce more flowers
  • Check your plants regularly for signs of stress, pests or disease & treat accordingly.
  • Remove dead leaves and flowers as they occur.

Specialist Plant Care:

Caring for orchid plants:

  • Orchids enjoy bright but not direct light
  • Don't overwater! Watering is best done from above using either a watering can or hose, or you can soak the pot in water for a minute or so.
  • Ensure the plant has good drainage.
  • Pruning - when flowers finish, cut the stem approximately 3cm from base & a new stem will shoot in the following season.
  • Feeding - use commercial orchid fertiliser, as directed

Caring for bonsai:

  • It is very important to keep your bonsai evenly moist and never let it completely dry out.
  • It is best to water your bonsai from above using a watering can or a hose pipe. You can also soak your bonsai in water for at least a minute to give it a good drink.

Caring for cyclamen plants:

  • Keep soil moist and do not over-water.
  • Never let your cyclamen sit in water.
  • Position for morning light and avoid draughts.